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Frequently Asked Questions
Are you a factory or a trading company?
We are a SGS Audit factory with over 20 years of manufacturing experience in architectural hardware.
Do you provide samples? How long does it take?
Yes, we provide samples. Standard samples are available for evaluation, while custom samples can be produced upon request. Sample lead time is typically 3-7 days.
Can you produce custom designs and sizes?
Absolutely! OEM and ODM are our core services. We can work with your technical drawings or samples to meet your exact specifications for size, style, and function.
What is your production lead time?
Lead time varies based on complexity: 15-25 days for standard items and 20-35 days for custom items after all details are approved.
What are your payment terms?
In general, we accept a 30% T/T deposit and balance payment before shipment. Different methods can be discussed for large-scale orders.
What's your advantage? Why choose you?
We offer 20 years of expertise, a perfect R&D process, strict quality control procedures, 75% automation productivity, and excellent after-sales service.
Nova Glass Door
