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Frequently Asked Questions
Q1: How can I obtain samples?
A: Please contact us for details. Samples are provided free of charge, though new customers are expected to cover courier costs, which are deductible from the first formal order.
Q2: What color finishes are available?
A: We offer Satin, Polished, Satin Nickel, Bright Chrome, Gold, Matt Black, Satin Graphite, and more.
Q3: Is customization available for these products?
A: Yes, we can customize the logo, color, material, and surface treatment to meet your specific requirements.
Q4: Can you provide customized packaging?
A: Certainly. We can provide customized color boxes and instruction manuals given a minimum order quantity is met.
Q5: What are the standard payment terms?
A: Our standard term is T/T (30% deposit, balance before shipment), though other terms are negotiable.
Q6: What is the typical lead time for delivery?
A: Delivery usually takes between 15 to 35 days, depending on the product type and the total order quantity.